30 million homes to get Walmart InHome delivery as direct-to fridge delivery is expanded



On Wednesday, Walmart announced that its InHome delivery service will be expanded to reach 30 million households across the nation. This is the newest step by the big box retailer to add convenience to its customers. The InHome delivery service that was available to 6 million homes will now reach 30 million homes by the end of 2022.

CNBC was given access to a demonstration of Walmart’s InHome service that took place in Glendale, Arizona and it was as follows:

The delivery driver attached a wearable camera.
The Walmart app allowed every delivery to be viewed live or as a recording.
The employee from Walmart used a smart lock at the front door from the giant retailer to enter the home where the delivery was to be made.
The delivery person wore protective coverings over shoes and carried the items ordered in a plastic bin.
The person put the items in the refrigerator or on the counter, as per the customer’s request.
The worker wiped down and sanitized all the surfaces that were touched.

Walmart is expanding InHome as the lines between delivery and services are no longer well drawn after the pandemic. Insider Intelligence noted that the opportunities in the grocery delivery market were roughly worth $93 billion.

Walmart’s InHome services is available at $19.95 per month. It is a part of the “delivery as a service” trend which has high potential for growth. It is planning to hire 3,000 employees who will be trained in both the real as well as the virtual world. They will drive electric vehicle in compliance with the company’s goal of zero emissions logistics fleet by the end of the next decade.

Tom Ward, senior vice president of last-mile delivery at Walmart said that their delivery associates would deliver Walmart packages, Walmart GoLocal client packages as well as InHome packages. He said that it was “making the best of all these assets that we’re putting together in a way that’s really sustainable.”


Photo– Walmart

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