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HomeBusinessAppliance Retailer Best Buy Trims US Store Headcount Citing Shift in ‘Customer...

Appliance Retailer Best Buy Trims US Store Headcount Citing Shift in ‘Customer Shopping Behavior’, Reports Say

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Wikimedia Lisa Pinehill from Osaka, Japan

Electronics and appliance retailer Best Buy Co. Inc. (BBY) is reducing store jobs across the country, as it works to cut costs and shift its business, while online sales increase. According to those acquainted with the matter, numerous store employees who specialize in selling more complicated products like computers and cellphones and are known as consultants within the corporation were informed this week that their employment will be abolished.

The story stated that the layoff will affect hundreds of employees throughout Best Buy’s U.S.-based stores, but that affected workers may still apply for open positions with the business again or receive severance. According to the story, some store employees who specialize in selling more complicated products like computers and smartphones were informed this week that their employment would be abolished.

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Best Buy said that they are “evolving our stores and the experiences we offer” to speculate on the changes in customer shopping behavior and reorganize their teams. In the United States and Canada, Best Buy employed about 90,000 people as of January 2023, with roughly 58 percent of those people working full-time, 32 percent working part-time, and 10 percent working seasonally.

BBY

The firm presented the layoffs as a change in focus, stating that Best Buy plans to hire thousands of people who would interact with customers and invest in expanding industries like its Total Tech membership program and its health business. The labor market in the US is still tight and the job market is still strong.

According to the most current jobs data from the Labour Department, the unemployment rate was just 3.5% as more people returned to the workforce following the Covid epidemic.

Despite this, Best Buy and other retailers have adopted a cautious stance as consumers show less interest in some subsectors, such as consumer electronics. As consumers pay more for basics due to inflation and spend more on services like booking flights or dining out, retailers have observed lower sales of discretionary goods.

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